PetSmart PetsHotel Guide ( Pricing, Offers) 2026
PetSmart PetsHotel is a boarding and daycare facility designed to care for your pet while you’re away or need supervision during the day.
With locations across the United States, PetsHotel offers a range of services from basic overnight boarding to premium suites with additional amenities.
If you’re planning to use PetSmart PetsHotel it is important to know what they offer, how to book, pricing, and what your pet will experience helps you make a confident decision.
Key Highlights
- PetSmart PetsHotel provides overnight boarding, daycare, and grooming services at multiple locations nationwide.
- Booking requires advance reservations, health records, and vaccines, with pricing varying by room type and length of stay.
- Your pet stays in a climate-controlled facility with daily exercise, feeding, and monitoring by trained staff.
What Is PetSmart PetsHotel?
PetSmart PetsHotel is a pet boarding and daycare service operated by PetSmart, one of the largest pet retail chains in North America.
It functions as a supervised facility where dogs and cats can stay overnight or participate in daytime care programs while their owners are traveling, working, or otherwise unavailable.
The service operates within PetSmart store locations, making it convenient for customers who already shop at PetSmart.
The facility includes climate-controlled rooms, play areas, and supervision by trained staff members.
Unlike leaving your pet at home or with an untrained caregiver, PetsHotel provides structured care with scheduled feeding, exercise, and monitoring.
Services Offered at PetSmart PetsHotel
Overnight Boarding
Overnight boarding is the primary service at PetSmart PetsHotel.
Your pet stays in a private room or suite from drop-off (usually around 6 PM) until pickup the next day (usually by 10 AM). During the stay, your pet receives meals, water, bathroom breaks, and staff supervision throughout the night.
Most locations offer different room tiers.
Standard rooms are smaller and more basic, while premium or deluxe suites provide additional space and sometimes features like elevated beds or extra bedding.
Daycare Services
PetsHotel daycare allows your pet to spend the day at the facility while you work or run errands.
Your pet is picked up in the morning and dropped off in the evening. During daycare hours, pets participate in supervised group play, receive meals, and have bathroom breaks.
This service works well for owners who cannot leave their pets alone at home for long periods. Dogs especially benefit from the social interaction and mental stimulation daycare provides.
Grooming and Additional Services
Many PetSmart PetsHotel locations also offer grooming services.
Some facilities provide additional amenities like training sessions or behavioral monitoring, though availability varies by location. It’s worth asking your local facility about any specialized services they offer.
How to Book PetSmart PetsHotel
Booking a stay at PetSmart PetsHotel is simple if you follow a few basic steps and prepare the required information in advance.
Process
- Check if your nearby PetSmart location has a PetsHotel using the store locator or by calling the store.
- Book in advance because holidays and busy seasons fill up quickly.
- Make the reservation online or by calling the PetsHotel location.
- Provide pet details like name, breed, age, behavior, and stay dates.
- Submit vaccination records (rabies and DHPP for dogs, rabies and FVRCP for cats).
- Ensure your pet has flea and tick prevention.
- Fill out a health and behavior form with diet, allergies, medications, and other notes.
Pricing and Costs
Standard Overnight Boarding Rates
Overnight boarding costs depend on your location, the season, and the room type you select.
Standard pricing typically ranges from $30 to $60 per night for a basic room, with premium suites costing $50 to $100 or more per night.
Prices tend to be higher during peak seasons like summer holidays and December.
Holiday rates and weekend fees may also apply. Multi-night stays sometimes receive slight discounts.
Daycare Pricing
Daycare is generally less expensive than overnight boarding.
➤ Prices range between $20 and $50 per day depending on your location and whether your pet is part of a group or receives specialized care.
Extra Fees and Services
Additional costs can include grooming add-ons, medication administration fees, extra playtime, training sessions, or behavioral monitoring.
➤ Some facilities charge additional fees for pets with special needs or behavioral issues. Always ask about any potential extra costs when you make your reservation.
Requirements and Restrictions
Age and Health Requirements
Most PetsHotel locations require pets to be at least 12 weeks old and fully vaccinated. Pregnant, nursing, or unweaned animals are typically not accepted.
Elderly or ill pets may not be suitable for boarding depending on their condition.
➤ Your pet must be healthy and free of contagious illnesses.
If your pet has been sick recently, the facility may ask for a health certificate from your veterinarian before allowing boarding.
Behavioral Requirements
PetsHotel requires that your pet be reasonably well-behaved and able to coexist with other animals if participating in group activities.
Extremely aggressive, severely anxious, or destructive pets may not be accepted or may have restrictions on group play.During your booking call, be honest about your pet’s temperament.
If your pet has a history of aggression, extreme anxiety, or behavioral problems, discuss this upfront. Some facilities can accommodate these pets but may charge extra or keep them in private suites away from group activities.
Breed and Size Restrictions
PetSmart PetsHotel generally accepts dogs and cats.
Some locations may have restrictions on certain breeds or specific size limits depending on their facilities. Always confirm your pet’s breed and size will be accepted when you call to book.
Advantages of Using PetSmart PetsHotel
A major reason many pet owners choose PetSmart PetsHotel is the convenience and professional care it offers for their pets.
- Convenient because it is located inside PetSmart stores, so owners can shop while dropping off or picking up their pets.
- Pets are supervised by trained staff who provide meals, bathroom breaks, exercise, and regular monitoring.
- Daycare services give pets social interaction, playtime, and mental stimulation instead of staying alone all day.
- Many locations are available across the country, making it easier to find a nearby facility and use the service regularly.
These benefits make PetSmart PetsHotel a practical and reliable option for pet owners who need safe boarding or daycare for their pets.
Limitations and Considerations
Before choosing PetSmart PetsHotel, pet owners should also consider a few limitations to ensure the service fits their pet’s needs.
➤ Pets that are extremely anxious, aggressive, or medically fragile may not adjust well to a boarding environment.
➤ Popular locations can fill up quickly, especially during holidays and peak travel seasons.
➤ Last-minute bookings may be difficult if the facility is already fully reserved.
➤ Extended stays of several days can become costly compared to other care options.
➤ PetsHotel is not a veterinary facility, so complex medical procedures or emergency care are not available.
Considering these factors helps pet owners decide whether PetSmart PetsHotel is the right option for their pet’s comfort and safety.
Quick Summary
PetSmart PetsHotel provides convenient overnight boarding and daycare services for dogs and cats across the United States. The service requires advance reservations, current vaccinations, and detailed health information before your pet can stay. Pricing ranges from $30 to $60+ per night depending on location and room type, with daycare options typically costing less than overnight boarding.
Your pet receives meals, supervised playtime, bathroom breaks, and monitoring from trained staff in a climate-controlled facility. While PetsHotel works well for many pet owners seeking convenient, professional care, it’s important to assess whether your specific pet is a good fit, confirm availability well in advance, and consider your pet’s behavioral and health needs before booking.
