PetSmart Treats Rewards – How to Earn & Redeem
PetSmart Treats Rewards offers a free way for pet owners to save on everyday purchases and services.
Members collect points on qualifying buys like food, toys, and grooming. Higher spending unlocks tiers with faster point accumulation.
Key Points
- PetSmart Treats Rewards lets members earn 10 points per dollar on pet supplies and services, with 1,000 points redeeming for $2 in savings.
- Join free via app, site, or store, and boost earnings through tiers like Bestie or VIPP after spending thresholds.
- Redeem easily in-store or online for discounts on grooming, overnight boarding, and more, with points expiring after one year.
What Is PetSmart Treats Rewards?
PetSmart Treats Rewards is a no-cost loyalty program from the pet retailer PetSmart.
It lets customers earn points on purchases of pet supplies, food, accessories, and services like grooming, boarding, and training.
These points turn into discounts on future shopping.
The program ties into PetSmart’s app and website for easy tracking. It also supports donations to PetSmart Charities, adding extra value for members.
How to Join the Program
Joining the PetSmart rewards program is quick and free and gives you immediate access to points and exclusive offers.
Process
- Free sign-up in-store, online, or via the app
- Enter basic details and verify email
- Get 1,000 bonus points after completing your pet profile
- Create a password to manage your account online
- Must be 18+ and a U.S. resident to join
Once enrolled, log in with your email and password for online features.
If you signed up in-store, create a password on the site or app to link everything. Merge duplicate accounts by contacting PetSmart customer care at 1-888-839-9638.
Ways to Earn Points
There are multiple simple ways to collect points on your everyday PetSmart purchases.
Most regular purchases qualify, including food, treats, toys, and accessories. Some exclusions may apply, like certain services or third-party products, so it’s worth checking the terms if you’re unsure about a specific item.
One of the easiest ways to earn faster is through Treats Rewards bonus events. PetSmart runs these promotions throughout the year where you can earn extra points on select products or categories. If you shop during these windows, your balance can grow a lot quicker than with standard purchases alone.
You can also earn points on services like salon visits and full grooms at participating locations. So even your dog’s haircut is working toward your next reward.
★ The key habit to build is simply making sure your account is always connected at checkout. It takes two seconds, and missing even one transaction means leaving points on the table.
Points accumulate on most purchases at PetSmart locations, online, or via the app. The system credits them automatically when you provide your account details at checkout.
The PetSmart app shows your current points in real time, and you can also check through the website by logging into your account. Your points balance is printed on your in-store receipts too.
Base Earning Rate
Earn 10 points for every dollar spent on qualifying items and services.
This covers pet food, treats, toys, beds, health products, and services like the Grooming Salon, Dog Training, PetsHotel boarding, and Doggie Day Camp.
In-store purchases post points within 24 hours. Online orders add points 24-72 hours after shipping or pickup.
Points Timing
- In-store purchases: points post within 24 hours
- Online orders: points add 24–72 hours after shipping or pickup
Points come from the final price after discounts, excluding taxes, shipping, tips, bag fees, and veterinary care.
Gift Cards & Third-Party Orders
- Buying gift cards does not earn points, but using them on qualifying items does
- For third-party deliveries (DoorDash, Instacart), link your Treats account first to earn points
Bonus Opportunities
Boost earnings with special actions. Complete your profile for 1,000 bonus points right away. Donate to PetSmart Charities at checkout for double points on the donation amount.
Activate offers in the app or via email for extra points on specific products or during events.
Note
Adopters from PetSmart partner shelters can claim VIPP tier status by activating the offer in the app, lasting through the next calendar year.
Grooming visits earn up to two 5,000-point certificates yearly for merchandise or services.
Tiers for Extra Points
Spending levels determine tiers, from calendar-year qualifying purchases. Reach $500 for Bestie status, adding 2 points per dollar on top of the base 10. Hit $1,000 for VIPP, gaining 4 extra points per dollar.
Tiers last the earning year plus the next full year. Bestie members get one 2x points buy annually, while VIPP offers two, plus early sale access and holiday gifts. Returns deduct from your spend total, potentially affecting tier qualification.
How to Redeem Your Points
Turn points into savings once you hit 1,000, equal to $2 off. Redeem in 1,000-point steps for $2, $4, $6, and so on, up to your order total.
Use them on products, merchandise, or services like grooming and boarding.
In-Store Redemption
At checkout, give your phone number, email, or app barcode. Tell the associate how many points to apply. Savings subtract immediately from your total. For services, mention points when booking or checking in
Online
Log in, add items to your cart, and proceed to checkout. Select points from the dropdown under rewards. The summary shows the discount. Points deduct after order processing. Combine with autoship for recurring savings
What You Get as a Member
Benefits
- Access exclusive deals and member-only pricing.
- Track points, offers, and account activity easily through the PetSmart app.
- Enjoy free shipping on select orders of $49 or more.
- Receive special surprises for your pet’s birthday or Gotcha Day.
- Buy 10 Doggie Day Camp sessions and get one free.
- Combine points with active sales and promo codes where allowed to maximize savings.
You can also pair your points with active coupons and seasonal promotions to stack discounts on a single order.
Rules and Fine Print Worth Knowing
| Limitations/Exclusions | Detail |
|---|---|
Points Expiry |
|
Restrictions on Use |
|
Annual Earning Cap |
|
Cash Value |
|
Returns |
|
If you missed points from forgotten checkouts, submit receipts once via customer service.
Avoid common errors like not logging in online or skipping profile completion, which forfeits the bonus.
Quick Answers
How long for points to appear?
In-store: within 24 hours. Online: 24 to 72 hours after shipping or pickup.
Can points be donated?
Yes, through specific charity offers in emails or the app.
What if I have multiple accounts?
Call PetSmart customer care at 1-888-839-9638 to merge duplicate accounts into one. Points from both will combine.
How I Actually Use Treats Rewards to Save
The biggest mistake people make with this program is forgetting to connect their account at checkout. I’ve watched people spend $80 on dog food and walk out without earning a single point. Set up the app, turn on notifications, and let it remind you when bonus point events are running.
The real value kicks in once you hit Bestie tier at $500. That’s not hard if you buy food and treats regularly. From there, every dollar earns 12 points instead of 10, and the 2x points days push it even higher. Use those points on grooming or boarding instead of products since those services are where you feel the savings most.
